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Frequently Asked Questions

Why a reachable phone number is required?

Our dishwashers are delivered by truck. Once the goods arrive at the carrier's warehouse, the carrier needs a reachable phone number to contact the recipient and schedule delivery.

Why doesn’t the dishwasher come with a power plug?

This dishwasher is designed for commercial kitchen voltage and supports both three-phase and single-phase wiring for flexible installation. If you need a power plug, you may hire a professional electrician to install one separately.

Why can't you buy products through our website?

Online payment is not available on our website for now. Please proceed to our Amazon store to complete your purchase.

Why keep the wooden crate?

Please keep the wooden crate. It is required for product return, exchange or after-sales service if needed.